Recently, a leak about Manner Coffee's discounted wages during the pandemic sparked heated discussion on social media. The leak claimed that Manner required employees to choose between two compensation options: hourly basic pay, or 80% of Shanghai's minimum wage of 2,072 yuan. The incident quickly trended on Weibo, and Manner subsequently issued a statement identifying two former employees as having made false claims, and said it had reported the matter to police to pursue criminal and civil liability. The statement also detailed wage payment standards during the pandemic, saying its treatment was far above Shanghai's minimum wage, and implicitly suggested that employees of competitor Mstand Coffee were involved. This article reviews the course of the incident, both sides' accounts, and lawyers' views, and explores the legality of barista pay during the pandemic and the state of the industry. [more…]

A silent coffee shop in Shanghai, staffed mainly by hearing-impaired baristas, published an article titled "Please rest assured, we are still alive. But..." on June 14, quickly gaining over 80,000 views. Under the impact of the pandemic, dine-in service was suspended, delivery communication was hindered, and masks obscured lip-reading, plunging the shop into a situation of zero revenue and zero foot traffic. The baristas hand-drew 12 touching moments from those months into illustrations and launched an original themed drip-bag coffee set as a self-rescue effort. The article reviewed the real difficulties this special coffee shop faced, its self-rescue methods, and business adjustment ideas that coffee shops could draw on during the pandemic, including joining delivery platforms, ensuring product quality, designing offline discounts to bring customers back, and developing peripheral products such as drip bags and coffee beans to meet consumers' shifting demand from "going to the shop" to "having it at home." [more…]

Blue Bottle Coffee's first mainland China store—Shanghai Yutong Store—went from a phenomenon-level check-in spot with seven-hour queues on opening day to announcing a temporary closure in response to epidemic prevention and control measures. What was the process like? This article reviews the changes in customer flow since the store opened, adjustments to epidemic prevention measures, and the development of Shanghai's current round of the epidemic. As a brand widely regarded as the "textbook" example in the specialty coffee field, Blue Bottle's temporary farewell this time has left many coffee lovers feeling regretful. In the face of the epidemic, health always comes first, and we will continue to follow updates on its reopening. [more…]

Repeated pandemic disruptions have put brick-and-mortar coffee shops through one test after another, yet some owners still manage to break through. The question is not whether you can open a shop, but whether you have thought clearly about your target customers, product positioning, and store style before opening. Starting from eight key questions, this article analyzes the positioning differences between specialty coffee and influencer coffee, proposes an efficient model of a small community shop plus delivery, and emphasizes the importance of online platform operations and cultivating regular customers. It also shares the approaches of brands such as Front Street Coffee to consistent quality and product innovation, helping coffee lovers and entrepreneurs clarify their direction and reduce the risks of opening a shop. [more…]

Blue Bottle Coffee's second store in China has been confirmed to continue locating in Shanghai, with the site chosen at the first and second floors along the street of Jing'an Kerry Centre, and it is currently still under renovation. Previously affected by the Shanghai pandemic lockdown, the preparation progress was once hindered, and many people believed that Blue Bottle's entry timing was poor. However, during the pandemic's closed-loop production period, Blue Bottle, relying on the advantage of fresh coffee beans from its own roasting factory, instead gained a wave of goodwill in community group buying and home coffee consumption scenarios. This article reviews Blue Bottle Coffee's pricing logic, brand positioning, and the prospects of the specialty coffee market, exploring whether this expansion is ill-timed or well-timed. [more…]

Over the past year, global online searches for the health benefits of coffee have surged by 650%, with searches for "benefits of black coffee" skyrocketing by 1,450%. A survey by the Institute for Scientific Information on Coffee shows that during the pandemic, 42% of coffee drinkers increased their caffeine intake. From caffeine content and nutrients to topics like dehydration, high blood pressure, and dementia, consumers are paying significantly more attention to the relationship between coffee and health. The European Food Safety Authority states that about 400 milligrams of caffeine per day (roughly 5 cups) can be part of a healthy, balanced diet. Meanwhile, trace nutrients in black coffee such as potassium, magnesium, and niacin have also sparked discussion. Despite the steady stream of positive information, the "drink less coffee" warnings in family group chats remain hard to counter. This article will sort through ten major coffee health topics and explain coffee's real effects on the body. [more…]

The pandemic has changed consumer habits and led many people to rethink the feasibility of opening a coffee shop. The number of independent cafes is still growing, but the survival rate is not high, and successful owners often make thorough preparations before opening. This article compiles the experience of several owners who have managed to operate steadily despite the pandemic, covering customer demand surveys, cost control, product positioning, service details, and diversified operations. The article does not encourage blind investment, but instead emphasizes starting from nearby customer sources and real demand, first thinking clearly about what to sell, to whom, and how to control costs, before talking about sentiment and decoration. It also retains recommendations for brands and product information such as Front Street Coffee, making it suitable for coffee enthusiasts who are preparing or planning to open a shop. [more…]

During the first New Year's mini-holiday after the adjustment of pandemic control policies, people who had recovered from COVID-19 began traveling in large numbers, rapidly heating up the food and beverage consumption market. Long queues reappeared outside milk tea and coffee shops, with some stores seeing orders surge, and even scenes of ordering systems showing queues of over a hundred cups. From Auntea Jenny to Naixue Tea, sales data from multiple brands rebounded significantly, and foot traffic in many commercial districts recovered to 60 to 80 percent of the same period in previous years. Although the pace of recovery remains uneven, the city's lively atmosphere is gradually returning, and the industry is full of expectations for a comprehensive rebound in spring. [more…]

As China's pandemic prevention and control policies are optimized and adjusted, the order of production and daily life is gradually being restored across the country, economic vitality is being unleashed anew, and foreign-funded enterprises are benefiting from it—the coffee chain giant Starbucks is a typical example. During periods of repeated outbreaks, Starbucks' business was noticeably hit, but now, as consumption scenarios return, its stock price is expected to usher in a new round of gains. Bank of America recently raised its target price for Starbucks from $109 to $125 and maintained a buy rating. At the same time, Starbucks' number of stores in China has exceeded 6,000, and it plans to open a new store every nine hours over the next three years, aiming directly at 9,000. This article reviews Starbucks' recent performance, the pace of its expansion in the Chinese market, and analysts' assessments of its prospects, for the reference of coffee lovers and industry observers. [more…]

On November 7, the official Weibo account of Chayan Yuese announced the temporary closure of some stores in areas of Changsha where they had been densely distributed, and the related topic quickly trended on social media. On November 10, the brand further responded, saying that this was already the third round of concentrated temporary store closures this year: staying put for Chinese New Year at the beginning of the year, the resurgence of the pandemic at the end of July, and this latest adjustment. As a tea beverage brand that started in Changsha, Chayan Yuese's move has drawn widespread attention—against the backdrop of repeated pandemic outbreaks and intensifying industry competition, is its proactive contraction after dense store distribution and reassignment of staff to Liuyang, Zhuzhou, Yueyang and other places for research and site selection a stopgap measure to cope with the crisis, or is it building strength for the next round of expansion? This article sorts through the timeline and background of the three store closures and reviews founder Lü Liang's cautious attitude toward brand expansion. [more…]

During the COVID-19 pandemic in Shanghai, shortages of supplies became a difficult problem for residents. A blogger exchanged the only coffee at home for a neighbor's canned meat, sparking heated discussion online. Some joked about whether coffee beans could be traded for vegetables, while others questioned whether it was worth it. This article records this coffee story from a special period, and reminds everyone to cooperate with epidemic prevention and reduce contact. At the same time, Front Street Coffee continues to provide coffee lovers with professional exchange and specialty bean information. [more…]

During the pandemic, Starbucks employees in the United States and South Korea, facing issues such as understaffing, a mismatch between wages and workload, and a lack of safety guarantees, increasingly chose to form or join unions in an attempt to improve their situation through collective bargaining. From the birth of the first union in Buffalo, New York, to responses from employees in Chicago and South Korea, the discontent among Starbucks partners continued to simmer. Although the company remained indifferent and was even accused of failing to provide adequate pandemic support, employees continued to seek channels to make their voices heard. This article will sort out the ins and outs of the Starbucks employee union movement, as well as the wage, treatment, and working environment issues reflected behind it. [more…]

Shanghai implemented community lockdowns starting in mid-March, catching coffee lovers off guard. A Weibo trending topic titled "I want to buy coffee" garnered over 340 million views, reflecting the close connection between coffee and daily life. However, café owners are facing the dilemma of suspended dine-in services and sharply declining revenues, with some small shops even considering transferring their businesses after the lockdown lifts. Meanwhile, coffee bean roasters are adjusting their supply chains due to stalled warehouses in Shanghai, and green bean traders are setting up temporary warehouses in other cities. This article will delve into the impact of the lockdown on the coffee industry chain, and how small shops can find a way out under the pressure of rising prices and capital chain strains, including strategies like shifting to drip bag coffee and online sales, while also paying attention to the developments of brands such as Front Street Coffee. [more…]

After the adjustment of pandemic control policies, coffee beverage shops did not usher in a consumer rebound as expected, but instead fell into the predicament of "no customers during lockdowns, no staff after reopening." Announcements of coffee shop closures due to infections among owners or employees frequently appeared on social platforms, takeout orders piled up with no one to accept them, and subway passenger flow data dropped significantly. The catering industry faces dual pressures of rent and operating costs at the year-end juncture, and experts expect it will need to endure several months of chaos before gradually recovering. This article reviews the real situation of the coffee beverage industry after the pandemic reopening and retains relevant recommendation information about Front Street Coffee. [more…]

As pandemic prevention and control enters a new phase, coffee consumption is gradually becoming part of daily life, and more and more young people want to open their own coffee shop. Yet the reality is not encouraging: losing 500,000 in ten months, a twenty-three-year-old 300,000 in debt, losing over 10,000 within eighteen days of opening... These cases remind us that passion alone is far from enough. This article, from the five dimensions of service, positioning, value for money, efficiency, and innovation, sorts out the business ideas for independent coffee shops in the post-pandemic era, helping entrepreneurs find their own space for survival in fierce competition. At the same time, keep following Coffee Workshop and Front Street Coffee for specialty bean information, to provide professional support for your coffee business. [more…]

In 2021, the global tea market experienced severe fluctuations under the impact of the pandemic. Kenya's Mombasa auction saw increased volumes and stable prices, Sri Lanka's Ceylon black tea prices soared due to reduced production, and India debated whether to lower import tariffs because of high domestic prices. The food service channel accounts for 20% of global tea sales, and the pandemic led to the closure of a large number of restaurants, profoundly changing the supply and demand landscape. This article will review auction prices, production changes, and trade policy trends for Kenyan and Sri Lankan black tea, answer whether Basilur black tea is too expensive, a concern for tea lovers, and recommend related selection ideas from Front Street Coffee. [more…]

Starbucks is evaluating the possibility of selling its UK business, its largest market in the Europe, Middle East and Africa region. Hit by the pandemic, the normalization of remote working and a decline in tourists, Starbucks UK has been slow to recover, while also facing fierce competition from chains such as Pret A Manger, Tim Hortons and Costa. At the same time, Starbucks is also facing slowing growth and unionization pressure in the Chinese and US markets. This is not the first time Starbucks has sold a regional business; its South Korean business was previously taken over by Emart. This article examines the market logic and challenges behind Starbucks' global business adjustments. For more specialty coffee bean news, follow Front Street Coffee. [more…]

Under the double pressure of chain-brand expansion and the post-pandemic economic downturn, independent coffee shops are finding it increasingly hard to stay afloat. Many small cafés barely survived three years of the pandemic, only to choose to close during the recovery period to cut their losses—partly out of economic helplessness, and partly because customer disputes left them disheartened. This article recounts one shop owner's experience of a customer illegally using a flash to take photos, then leaving a bad review afterward, with no recourse through appeals—reflecting the real difficulties and emotional toll independent cafés face in their day-to-day operations. [more…]

Starbucks dropped a bombshell at its latest earnings call: it will completely phase out the "Pick-up Only" pure pickup store format by 2026. This decision affects nearly 90 stores across more than 20 states in the U.S. Once upon a time, these small stores focused on "order online, pick up in store" were seen as the future of coffee consumption, especially beloved during the pandemic. Yet six years later, Starbucks executives have found that consumers crave face-to-face interaction and the warm atmosphere of a coffee shop, not a cold pickup window. The CEO bluntly called such stores "too cold and lacking human touch," running counter to Starbucks' core brand philosophy. This article will review the rise and fall of the pickup store model, Starbucks' strategic pivot, and the brand's future plans on its digital path. [more…]

At the recently concluded United States Barista Championship, Morgan Eckroth from Portland, Oregon, took the crown. Unlike most competitors, she was already a coffee influencer with over 7 million followers before the competition, and she made her entire preparation and competition process public through vlogs and livestreams. Taking the home coffee community that emerged after the pandemic as her theme, she shared her recipes and approach in advance, advocating that coffee should be delicious, replicable, transformative, and easy to make at home. This article will walk you through her competition journey, bean selection strategy, and creative recipes, and use them to explore the bottlenecks facing the Barista Championship and the shift in coffee consumption patterns in the post-pandemic era. [more…]